Brightcall AI Agent · Always ready to talk

AI Agents That Turn Conversations Into Action.

Answer inbound calls, qualify new leads and book the next step. Build voice agents around your business, with clear rules and a smooth handoff to your team.

Answer calls
24/7
Qualify
new leads
Book
more meetings

See AI Agent in Action

See how to create and set up your first AI Agent project.

We are trusted by hundreds of companies

Steelwrist
Meraki Group
Nissan
Upsales
Ray White
CashDirect
NLCS Singapore
Prioritet Finans
Bil i Nord
Street.co.uk
FloorVenue
The Heart of Europe
Spear Education
GEMS Education
Europe Emirates Group
Propertissimo
Bertel O. Steen
D&B Properties
Step-by-step workflow

From your business knowledge
to a voice agent that takes action.

Build a clear conversation flow, connect your information and decide what a successful call should do next.

01Define your agent

Set the voice, tone and purpose for each conversation.

02Add your knowledge

Give your agent the product details and answers customers need.

03Start the conversation

Answer inbound calls or reach contacts through your configured workflow.

04Complete the next step

Book a meeting, capture the outcome or transfer to the right person.

Built around your conversations

One AI agent platform. Many ways to help.

Give each workflow its own goal, instructions and next action.

Lead qualification

Meet interest with a useful conversation.

Ask the right questions while your team stays focused on opportunities that need their expertise.

  • Capture needs and buying context
  • Use your own qualification questions
  • Pass the next step to your team
Conversation intelligence

The call ends. The context stays.

Make it easier to understand what happened and decide what should happen next.

A conversation you can review

Use recordings and transcripts to understand the customer’s request and refine your agent.

The details your team needs

Collect lead information in structured fields so the next person starts with useful context.

A connected next step

Use integrations to move call outcomes into the systems where your team works.

Your agent. Your instructions.

Build consistency into every conversation.

Give your agent a clear job and the boundaries to do it well. Refine the setup as you learn from real calls.

Knowledge that reflects your business

Organize your services, FAQs and product information so the agent has the right reference material.

A voice and flow you can shape

Set tone, questions, required details and fallback behavior for each project.

A clear path to your team

Define when to transfer calls and choose the person, team or call flow that should receive them.

Built for your team

More capacity. A better starting point for your team.

Put routine conversations to work across the customer journey.

For sales teams

Spend more attention on conversations with clear needs, relevant context and an agreed next step.

Qualified handoffs

For support teams

Give customers a first point of contact for common questions and a route to the right person.

Relevant support

For operations

Manage agent behavior, calling schedules and outcomes from a connected workflow.

Repeatable process
Pipedrive
Cal.com
Calendly
Upsales
Zapier
Odoo
Zoho
Salesforce
Facebook
LeadSquared
Zendesk
Copper
HubSpot
GoHighLevel
Integrations

Your AI conversations. Connected to your stack.

Connect contacts, knowledge, calendars and call outcomes with the tools your team uses. Keep the next step moving without losing the context of the conversation.

Explore Integrations
Reviews

What Customers Say

Real feedback from teams using Brightcall every day.

Trusted by +1000 Customers

Brightcall’s instant callback feature transformed the way we handle inbound leads. We’re connecting with customers faster, booking more sales calls, and converting more website visitors into real buyers.

Mathew Lee
Mathew Lee
CEO, AUTO MEEG

Brightcall’s instant callback feature transformed the way we handle inbound leads. We’re connecting with customers faster, booking more sales calls, and converting more website visitors into real buyers.

Mathew Lee
Mathew Lee
CEO, AUTO MEEG

Brightcall’s instant callback feature transformed the way we handle inbound leads. We’re connecting with customers faster, booking more sales calls, and converting more website visitors into real buyers.

Mathew Lee
Mathew Lee
CEO, AUTO MEEG

Brightcall’s instant callback feature transformed the way we handle inbound leads. We’re connecting with customers faster, booking more sales calls, and converting more website visitors into real buyers.

Mathew Lee
Mathew Lee
CEO, AUTO MEEG

Brightcall’s instant callback feature transformed the way we handle inbound leads. We’re connecting with customers faster, booking more sales calls, and converting more website visitors into real buyers.

Mathew Lee
Mathew Lee
CEO, AUTO MEEG

Brightcall’s instant callback feature transformed the way we handle inbound leads. We’re connecting with customers faster, booking more sales calls, and converting more website visitors into real buyers.

Mathew Lee
Mathew Lee
CEO, AUTO MEEG
LET’S TALK GROWTH

AI powered.
Human first.

Give your team more time for the conversations that matter.

BOOK A DEMO

A demo built around your team.

A smiling professional in a blue shirt, ready for a conversation
Less busywork.
More human connection.
FAQ

Everything You Need
to Know

Find clear answers about Brightcall AI Agents, call automation, customization, integrations, analytics, and getting started.

What is a Brightcall AI Agent?

A Brightcall AI Agent is an AI-powered voice assistant that makes and receives calls, speaks naturally with customers, qualifies leads, answers questions, and completes routine conversations automatically.

What can I use an AI Agent for?

Use it for lead qualification, inbound support, appointment booking, follow-ups, surveys, reminders, outbound campaigns, and intelligent call routing.

Can the AI Agent follow my own script?

Yes. You can define scripts, questions, objection handling, qualification criteria, conversation goals, and fallback rules while keeping each call natural.

Can I add my company information and knowledge base?

Yes. Add your services, policies, pricing details, FAQs, product information, and internal knowledge so the AI Agent gives accurate, consistent answers.

Can Brightcall integrate with my CRM?

Yes. Brightcall connects with leading CRMs, help desks, calendars, and other business tools to synchronize contacts, notes, call outcomes, and follow-up actions.

Can the AI Agent handle multiple calls at once?

Yes. The AI Agent can handle multiple inbound and outbound conversations simultaneously, helping your team scale call volume without adding more agents.

Can the AI Agent transfer calls to a real person?

Yes. It can transfer qualified, sensitive, or complex calls to the right person, team, or phone number based on rules you configure.

Can I track AI Agent call results?

Yes. Track call outcomes, recordings, transcripts, lead qualification, conversion data, and agent performance in real time from the Brightcall dashboard.

Can my AI Agent speak multiple languages?

Yes. Brightcall supports multilingual conversations, allowing the AI Agent to communicate with customers in their preferred language.

Can I control when the AI Agent calls leads?

Yes. Set calling hours, time zones, campaign schedules, retry rules, and lead triggers so every call happens at the right time.